Describing your Business in marketing

One of the most daunting tasks of any business owner can be telling people what you quickly while still setting yourself apart. Unless you’re a huge company with people to do this kind of stuff for you, or you’ve been doing it for years, or maybe you’re a company of poets, the task of talking about what you do is never easy. Yet, it is necessary to get it right in places like on your website, or on marketing materials, or even in conversation. The description of your business could be the make or break of whether a person decides to check you out.

First thing you should do is write down everything you want to say on a piece of paper. I mean everything. Go ahead, now’s your chance, write a whole page if you want to. Make sure you get everything in there. Doesn’t it feel great to unload all that? Now comes the hard part.

We’ve all heard of the elevator pitch concept in which you should be able to pitch your company’s concept and qualifications in the time it takes to ride in an elevator? Let’s try for 4 sentences. Yes, four sentences. Just try it and you can always go over by a sentence or two if you HAVE to. Here’s a few things to keep in mind:

  • Be Honest- if you are small, say that you are small, if you are deliberately slow, say that. Whatever it is, you obviously chose to do business a certain way for a reason and by putting it out there, you will find the right customers for you. Someone is looking for that quality which you have so tell them about it.
  • What do you do for whom and how? This is the real definition of your business. You can play it up with descriptive words in the other sentences, but one of these sentences needs to say just what it is you do. Your company does A for B by doing C.
  • Differentiate yourself. What makes you different from your competitors?  Use keywords to make yourself stand apart. There is something you do differently and you should play to that point.
  • Use a personal tone of voice and speak directly to your customers. It’s important to sound professional but it’s more important to relate to the every day client. Using a bit of humor or speaking in first person can go a long way to draw customers to your company’s personality.
  • Use keywords and be descriptive. Always use words you think people might use in search engines to find your business but you can also be descriptive. Words like distinguished, substantial, and flourishing can sound a lot better than new, small, and great. So get out the old thesaurus and be creative!

The reason I say to stick with 4 sentences is because usually people stop reading after 4 sentences, or keep reading but stop retaining information because they are still processing what they just read. You also don’t want to be too brief as you want to make sure you get the point across that you really care about what you do. So take your original description and just start cutting back using the guidelines above. Be patient and take your time…go ahead…I can wait…

So how did you do? If you really get stuck my last piece of advice is to take a step back from it, ask someone who is familiar with the business and see what they have to say about it maybe even your best customer. After all, it’s their opinion that makes the difference.